Role Summary
Coordinates customer order issues from placement through fulfillment and delivery.
This position is an employment opportunity with RADIXI INC.
Hiring Context
This role supports RADIXI INC.'s own online retail operation for home repair tools.
Responsibilities
- Review order-status questions - Investigate order exceptions - Coordinate corrections with fulfillment - Track delayed or incomplete orders - Maintain order-issue records - Communicate resolution status to customers - Identify recurring order-processing problems
Qualifications
- Strong attention to detail - Clear customer communication - Ability to track multiple open issues - Comfortable working with order-management systems
Preferred Qualifications
- Online retail order-management experience - Logistics or fulfillment coordination experience
Our hiring process
Apply online to receive a reference number. Our team reviews applications and contacts candidates selected for the next step.
For accommodation requests, contact [email protected].